ARE KEEP HEALTHY SNACKS PEANUT / NUT FREE? No, although Keep Healthy's facility does not handle PEANUTS, we often produce products with various other nuts such as pecans, walnuts, cashews and other tree nuts therefore we recommend anyone with a peanut or other nut allergy not to consume our products. We are an FDA registered facility, and exceed all FDA requirements.
ARE KEEP HEALTHY SNACKS GLUTEN-FREE? Yes, all Keep Healthy products are gluten-free. Our products are tested for gluten and exceed all FDA requirements.
ARE ALL YOUR INGREDIENTS NON-GMO? Yes, all of our ingredients are non-GMO. GMOs (or “genetically modified organisms”) are living organisms whose genetic material has been artificially manipulated in a laboratory through genetic engineering.
DO YOU USE ANY SUGAR? All our ingredients are 100% natural and we do not use any refined sugar, high fructose syrup - just fruit and nuts.
ARE KEEP HEALTHY SNACKS KOSHER? All our ingredients are naturally Kosher, and we are in the process of being certified Kosher by the Orthodox Union.
WHERE ARE KEEP HEALTHY PRODUCTS MADE? All Keep Healthy products are proudly made in the United States. This includes our healthy snacks, wrappers, packaging and promotional materials.
WHAT MEASURES DO YOU TAKE AGAINST CROSS-CONTAMINATION? Our manufacturing facilities follow strict regulations and have implemented the HACCP program to ensure product safety. An Allergen Management Plan is included in this program. We perform a full line cleanse when transitioning from allergen containing products, which includes testing for any allergenic protein to ensure the line is free of any previous allergens. These allergens include peanuts, tree nuts, dairy, sesame and soy.
WHAT IS A SUPERFOOD? A nutrient-rich food considered to be especially beneficial for health and well being. Compared to other dried fruits such as apricots and figs, dates are a good source of compounds with antioxidant activity. With the potential to protect cells against free radical damage, dates are indeed a "superfood."
IS IT SAFE FOR ME TO USE MY CREDIT CARD ON YOUR SITE? IS IT SECURE? Keep Healthy takes your personal information very seriously and has partnered with a leading payment gateway to accept credit card payments safely and securely for our customers. Our Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks in order to safeguard against the loss, misuse and alteration of information under our control. When making purchases through our secure server, you are protected by Secure Socket Layer (“SSL”) technology, used by most browsers, including Internet Explorer, Firefox, Safari and Google Chrome. This technology allows us to utilize advanced encryption in order to protect the information transmitted between your computer and our server. Any personal information you enter on our website, including your name and credit card information, is securely dispatched over the Internet.
HOW DO YOU SHIP AND WHAT IS THE COST? We ship via Federal Express and the US Postal Service. Please note that shipping is included in all 16 Bar Box sets.
WHAT FORMS OF PAYMENT DO YOU ACCEPT? We currently accept Visa and MasterCard
WHEN WILL MY CREDIT CARD BE CHARGED? Your credit card will be charged at the time your order is placed.
HOW DO I CANCEL OR EDIT MY ORDER? Because our orders process quickly, we are unable to cancel or make any changes to your order once it has been placed.
MAY I CUSTOMIZE MY CASE? YES, we offer the ability to customize your 16 Bar cases via our online store. Please select the individual flavor or flavor combinations.
DO YOU SHIP INTERNATIONALLY? YES, we are able to ship internationally.
CAN YOU SHIP TO A PO BOX, APO OR FPO ADDRESS? We will indeed ship your orders to a PO Box, APO or FPO address via the US Postal Service
HOW LONG WILL IT TAKE MY ORDER TO SHIP? All orders are process in approximately 2-3 business days or less.
WILL I RECEIVE TRACKING INFORMATION FOR MY ORDER? A shipment confirmation containing the FedEx or USPS tracking number will be emailed to you when your order ships.